PGM consultants have worked together on many SAP R/3 implementations and have been involved in all parts of the project life-cycle from the initial business process workshops through to configuration, writing transaction-level user instructions, test scripts and training material.

Analysing and documenting new business processes and then training staff, are tasks regularly left until the last moment when inappropriate staff have insufficient time to cover too many topics adequately.

Therefore, the exciting and complex new systems are not presented or supported in the best possible way. The result is that SAP retains its unjust reputation for being difficult to use and understand.

Businesses introducing SAP to their workplace can benefit from our team approach.

The PGM team can demonstrate a proven way of working which has been developed through years of business, IT, writing, consulting and teaching experience.

Training and change

At PGM, we're experts with SAP and Oracle Retail (Retek) training.  We have delivered courses to our clients throughout the UK, Netherlands, Italy, Poland and the USA.

Our training consultants can help you with:

  • Training needs analysis
  • Planning training course development & delivery
  • Leading training teams
  • Producing classroom-based training courses
  • Producing online training courses

We have led training teams for Xerox, GlaxoSmithKline and Tesco and we have successfully trained employees of:

  • Alaris Medical Systems
  • Panasonic
  • Hewlett-Packard
  • British Petroleum

Business processes

Our business process consultants are experts in:

  • Facilitating business process workshops
  • Capturing business processes
  • Suggesting improvements
  • Documenting with Visio and ARIS

Although most companies know what business they are in, and can provide a mass of information about their products, surprisingly few can tell you exactly how they carry out their day-to-day activities.

Is this important? Well, if you don't know how you do what you do, how do you know if you are doing it most efficiently or cost-effectively?

Business process re-engineering (BPR) has been a major feature in the business over the last few years and PGM staff have been heavily involved in its documentation with a number of world-leading organisations including Sony, Exxon, Xerox and British Petroleum.

Pan-Global

BCT
Shire Hill Business Park
Saffron Walden
Essex
CB11 3AQ

 

Tel: +44 (0)1799 50 8000

Fax: +44 (0)1799 50 8043

 

sales@pan-global.co.uk